We know that no one likes to simply cancel a trip they have booked and have been looking forward to. We swear we would never do that and we are sure, neither would you unless something unexpected comes up. And when you have to cancel a trip [ie, when you are already pissed-off, the last thing you would need is a confusing or complex cancellation & refund policy. So we have tried to keep it very simple. This is how it goes.
For Fixed Departure Tours
- 50% refund if canceled up to 45 days before the start of the trip.
- 25% refund if canceled between 44 and 30 days before the start of the trip.
- No refund if canceled within 30 days from the start of the trip.
- No refund if you have to leave a trip in the middle.
For Custom Trips
- 70% refund if canceled up to 45 days before the start of the trip.
- 50% refund if canceled up to 44-31 days before the start of the trip.
- No refund if canceled within 29 days from the start of the trip.
- No refund if you have to leave a trip in the middle.
- The GST component of the trip cost is NOT refunded.
If a particular trip has its own Cancellation and Refund Policy attached to it, then that policy will be applicable for the trip in question. The policy above is only applicable if a trip has no Cancellation and Refund Policy attached to it.
In case a trip gets canceled due to any unforeseen or unavoidable situation around your travel dates [strikes, natural disasters, or something similar] beyond our control, we will do our best to re-schedule your trip to some other date to your liking. If you are on a tight schedule and a change of dates does not work for you while booking, we will give you a credit shell of the full trip cost which can be used to book another trip of your liking within the next 365 days.
Any cancellation or rescheduling requests due to personal reasons would incur charges as mentioned above.
